PROBLEM
Most DealerTrack-integrated platforms are limited in flexibility. While many support basic payment functionality, few allow businesses to:
– Pass along credit card processing fees in a compliant manner
– Choose their own payment processor
– Manage service and sales payments under one system
EPS needed all three — plus the ability to customize the experience for different dealers.
SOLUTION
We built a fully custom payment portal for EPS, built specifically for the automotive space. The platform includes:
– Secure payment capture for both vehicle sales and service
– Direct integration with DealerTrack
– Fee configuration settings to enable compliant surcharge models
– Support for both ACH and card payments
– Payment processor flexibility (with support for multiple gateways)
The front-end experience is branded and responsive, while the backend gives administrators full control over fee handling, user permissions, and reporting.
RESULT
EPS now has a powerful, customizable solution for its auto dealer clients — one that eliminates platform limitations and provides competitive advantages. By offering DealerTrack integration, fee transparency, and processor flexibility in a single product, EPS can scale the platform across its network, while maintaining regulatory compliance and maximizing client satisfaction.
